Last Updated: 28th November, 2025
1. Introduction
Welcome to NoveltyWhisper ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and use our services, which include providing access to multi-sensory story universes in the form of e-books, audiobooks, music, animated videos, and related merchandise. Please read this policy carefully. By using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us and information about your use of our Services.
Information You Provide Voluntarily:
- Account and Profile Information: When you register for an account, we collect your name, email address, and any other details you choose to provide.
- Purchase Information: When you make a purchase, we collect payment information (processed securely by our third-party payment processors like Paystack/Flutterwave), billing address, and contact details.
- Content You Submit: This includes story preferences, comments, reviews, and any communications with us.
- Newsletter Sign-ups: Your email address when you subscribe to our updates.
Information Collected Automatically:
- Usage Data: We automatically collect information about your interactions with our Services, such as the pages you visit, the stories you access, and your browsing times.
- Device and Log Information: We collect information about your device and internet connection, including your IP address, browser type, and operating system
Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the website, and track users’ movements around the site. You can control the use of cookies at the individual browser level.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services, including processing transactions and delivering your story universes.
- To personalize your experience by recommending content that matches your interests.
- To communicate with you, such as sending you service-related announcements, updates, security alerts, and support messages.
- To send you marketing and promotional communications (you can opt-out at any time).
- To detect, prevent, and address technical issues and fraudulent activities
4. How We Share Your Information
We do not sell your personal information. We may share information we collect about you as follows:
- With Your Consent: We will share your information when you direct us to.
- Service Providers: We share your data with trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your data
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: The right to request a copy of the personal information we hold about you.
- Correction: The right to correct inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal information.
- Opt-out of Marketing: You can unsubscribe from our marketing emails at any time by using the link provided in the emails.
- Cookies: You can usually set your browser to refuse all or some browser cookies.
To exercise these rights, please contact us at [Your Contact Email]. We will respond to your request in accordance with applicable law
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. By using our Services, you consent to such transfer.
8. Children's Privacy
Our Services are not directed to individuals under the age of 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy will indicate when changes were made. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: Email: privacy@noveltywhisper.com Address: 35, Osolo Way, Ajao Estate, Lagos, Nigeria.